Subject: Arabic Language Test - Abul kalam
From: Abul kalam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Oct 2022 01:30:42 -0400

| | Foreign Language Screening Test

Name | Abul kalam    /  (91) 9717844298    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir
As our record we have handed over your order to our courier partner but they found you address is not reachable so please can you provide us a correct and accurate location or provide us a live location
We will definitely send you your booking
Thank and regards
Team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

As we know we provide a best quality services from our site and we send you a fresh material
However if there is any defect or problem in the cabinet we will surely return it
Can you send us some photos of scratches so we check the problem and sought it.

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