Subject: Fwd: English Language Test - Gausul Bashar
From: Aishwarya Jaiswal <[email-masked]>
To: KINAN KANAN <[email-masked]>
Date: Mon, 3 Oct 2022 23:42:01 -0700 (MST)

Hello Kinan, 

Can you please evaluate,this Arabic Test? 

Thanks 
Regards 
Aishwarya 

From: "Gausul Bashar" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, September 29, 2022 6:44:25 PM 
Subject: English Language Test - Gausul Bashar 

	
	
			Foreign Language Screening Test 
		Name 	Gausul Bashar / (+91) 9721904894 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Customer no.... 
Order no........... 
Customer complain, 
Sir, 
I ordered a red colour hand bag on 29 September,as you said the order may be delivered in 14 days but your date has been passed and did not get any information and it is not known where is my order.I request to you as soon as possible please inform me how many days i will have to wait for it. 
But the order was shipped by us and handed over to courier company on the same day, when the courier reached on address so customer address was wrong as per the courier,and the customer contacting us to check status of his order. 
Please kindly give us all information 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	اسم المشتری۔۔۔۔۔۔۔۔ 
رقم الطلب............. 
شكاية المشترى...... 
أستاذي المحترم كما تعلم قد اشتريتُ خزانة تلفزيون قبل اسبوعٍ من شركتك (أو فى الأسبوع الماضي) فجاء العمال من جانبك هذا الصباح على منزلى ونصبها فى غرفة النوم،لكن بعد ذهاب العمال رأيتها فوجدت فيها خدوش كثيرة على الخزانة ، فيجب عليك أن تتغير خزانة تلفزيون إلى جديدة لذلك أرسل اليك الخزانة إن كان لا يمكن لك فإدفَعْ أموالي من فضلك بدون التخفيف. 
أنا أرجو منك أن تجيب مسؤولا بسرعة فاشكرك جدا