Subject: English Language Test - Mohammad Adil
From: Mohammad Adil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Oct 2022 02:41:44 -0400

| | Foreign Language Screening Test

Name | Mohammad Adil    /  (91) 7503424046    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir,

Sorry for the inconvenience, we would like to inform you that we have checked  and found there was some wrong address issues. we would like to request you.kindly share your address again with us. So, that we can help you further.

If you need any further assistance, please let us know.

Regards,
Babyshop

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi sir,

Sorry for the inconvenience, we would like to inform you that we have escalated the case with our installation team.we will get back to you soon.

Regards,
Homebox

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