Subject: English Language Test - Ravi Yadav
From: Ravi Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 01:51:00 -0400

| | Foreign Language Screening Test

Name | Ravi Yadav    /  (91) 7999745858    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | " firstly we will say - sorry for inconvenience - after ward I will will order not delivered - after whatever information provided by us to courier partner - then I will say - our courier partner tried to deliver you but because of wrong address but provide me correct addressed - we can fix ur another delivery placed ..
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Firstly say sorry to Custmer - take a complaint - tell our  engineers come to visit n try to connect installation team as well - take complete information then provide a correct as per company policy

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