Subject: English Language Test - Gourav Kawatra
From: Gourav Kawatra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 06:28:40 -0400

| | Foreign Language Screening Test

Name | Gourav Kawatra     /  (91) 9518801837    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer you provided the wrong address to us. So courier delivered at wrong address so provide me your proper and correct address so we will deliver your courier as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul
Provide me your all details like model no.,date of purchasing, bill and all. After that we check your tv scractches if it is possible to exchange or replace . We will definitely do it. Please don’t worry.

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