Subject: English Language Test - Alok Arya
From: Alok Arya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 05:31:22 -0400

| | Foreign Language Screening Test

Name | Alok Arya     /  (91) 9621501576    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/ma'am
I am sorry for inconvenience,
We lots of time tried to reached you but their no response we got . You mentioned wrong address in your deliver address. So you change your address otherwise reach to our  delivery person.

Thank you
Alok Arya

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi,
This is Alok Arya form customer support
We are sorry for your inconvenience . We change your products Tv cabinet as per you mentioned you. Our team within a small time period reach to you and and change your products , we want some time to resolved your problem .
Thank you for your messaging .

Thank you
Alok Arya

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