Subject: Fw: English Language Test - Pooja Dubey
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 29 Sep 2022 08:50:30 +0000

interview
________________________________
From: Pooja Dubey <[email-masked]>
Sent: Thursday, September 29, 2022 12:40 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Pooja Dubey

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Pooja Dubey     /  (110032) 8802322441    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

Greetings of the day,hope you are well .

Through this email we want to inform you that as per your provided address is incorrect courier company is trying to connect with you but your address is wrong .kindly update your correct  address

Regards
Customer Support Team
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer.

Greetings of the day.I m sorry to learn that you are facing issues with our product I understand how frustrating this must have been for you. We value our customers' time, and this should not have happened.We are prioritising the issue you're facing with our "TV cabinet " I'll notify you right away when it's fixed
I appreciate you making us aware of your negative and I apologize for the inconvenience this has caused. Please let us know if you have any additional questions

Regards
Customer Service Team