Subject: Fwd: English Language Test - Chann Preet Singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 28 Sep 2022 02:12:57 -0700 (MST)

Plaese evaluate . Thanks 

From: "Chann Preet Singh" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, September 28, 2022 2:16:33 PM 
Subject: English Language Test - Chann Preet Singh 

	
	
			Foreign Language Screening Test 
		Name 	Chann Preet Singh / (91) 8384849594 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir/Mam 
We are greatufull that, you have chosen our company to order this wonderfull hand bag. Your order was shipped buy our delivery executive but, due to the wrong delivery address we were unable to deliver it. This is a request that kindly, update your address from our online website/store as soon as possible. 
Keep shopping with us 
Thanks 
Customer service 
XXX company 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 
We have recieved your email reagrding the refund/replace of the T.V that was deliver to you this week but our Homebox team. We would like to inform you that our team would be coming to your house within 48 hrs to inspect the T.V. If it would have be a mistake from the comoany than we would be happy to replace your product. Hope you would be happy with the product. 
Keep shopping with us. 
Customer service 
Homebox