Subject: Arabic Language Test - Abdullah Mohammad
From: Abdullah Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 03:46:14 -0400

| | Foreign Language Screening Test

Name | Abdullah Mohammad    /  (+91) 8019068148    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,
As per your order we had shipped the same to the courier company, but now we have come to know that the address you wrote was wrong by mistake. So please first correct your address and send the same to us.

Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,
We have read and we are sorry for the in convenience caused to you and our team shall respond to you quickly.

Thanks

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