Subject: Re: English Language Test - Syeda Sameera
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 26 Sep 2022 04:45:08 -0700 (MST)

stay in Hyderabad, looking for WFH 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, September 26, 2022 2:59:59 PM 
Subject: Fw: English Language Test - Syeda Sameera 

interview 

From: Syeda Sameera <[email-masked]> 
Sent: Monday, September 26, 2022 2:50 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Syeda Sameera 

	
	
			Foreign Language Screening Test 
		
	Name 	Syeda Sameera / (+91) 7794871808 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Ma’am/sir 

I hope you are doing well 

Your order has been shipped and handed over to the courier company on the same day but your given address was wrong. So, please update your address in your profile and we will deliver the order to you as soon as possible. 

Thank You 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Mr. Abdul 

I hope you are doing well. 

We are really sorry about your cabinet’s condition. You can replace the cabinet as per the 3 months warranty policy of the company. We will send one of our employee to replace your cabinet as soon as possible. I hope you understand and cooperate. 

Thank You.