Subject: Fw: English Language Test - Syeda Sameera
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 26 Sep 2022 09:29:59 +0000

interview
________________________________
From: Syeda Sameera <[email-masked]>
Sent: Monday, September 26, 2022 2:50 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Syeda Sameera

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Syeda Sameera     /  (+91) 7794871808    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Ma’am/sir

I hope you are doing well

Your order has been shipped and handed over to the courier company on the same day but your given address was wrong. So, please update your address in your profile and we will deliver the order to you as soon as possible.

Thank You
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Mr. Abdul

I hope you are doing well.

We are really sorry about your cabinet’s condition. You can replace the cabinet as per the 3 months warranty policy of the company. We will send one of our employee to replace your cabinet as soon as possible. I hope you understand and cooperate.

Thank You.