Subject: Arabic Language Test - Mohammed Almaamari
From: Mohammed Almaamari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 10:55:22 -0400

| | Foreign Language Screening Test

Name | Mohammed Almaamari     /  (0091) 7020389357    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

My dear customer
We tried many times to reach you bout the address was wrong plz if you don't mind can you send us the correct address.
Regards from company name
......
It's our responsibility to take care about ours customers.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

My dear Abdul
We received your compliment about the TV but don't worry we will sent the team from our side to check the TV and if it's required to change new one we will changed.
Thank you dear Abdul
Regards from company

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