Subject: Tech Support Candidate - PAVITHRA KUMAR
From: PAVITHRA KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Sep 2022 03:20:24 -0400

| | Tech Support Test

Name | PAVITHRA KUMAR
E-mail | [email-masked]
Phone Number | (+91) 7013502015
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | VISHAKHAPATNAM
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Open a new tab and check to see if you can load another website like youtube.com.
a. If other website opens, then allow all
permissions to the website www.ndtv.com
b.   if you cant open another site, continue to st
2
2.Open another browser and repeat step1
if other browser opens, then check first broswer's settings other wise check internet settings on your device

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on your Bluetooth speaker
2.Turn on your Bluetooth on your mobile
3.Select the name of speaker on the listed devices
4.click on pair option

What according to you makes you a good candidate for customer service or technical support job? | I am confident and I believe in myself
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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