Subject: Arabic Language Test - Mohd Faisal
From: Mohd Faisal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 13:52:44 -0400

Foreign Language
Screening Test

Name

Mohd
Faisal    /  (91) 8750249838    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi, Sir

I am glad to say that you are our valuable customer, but for your information we
tried to deliver your product but unfortunately your address is wrong, so please
revert back with your correct address.

Thanks and regad

Mohd Faisal

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi,
Sir

This is really good sign that you highlighted the issue , Your problem will be
fixed shortly,

Thanks and regad