Subject: Tech Support Candidate - tanya agrawal
From: tanya agrawal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 02:47:24 -0400

| | Tech Support Test

Name | tanya agrawal
E-mail | [email-masked]
Phone Number | (6398242720) 7300672949
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

refresh the page
make sure  your browser is update
clear your cache and cookies
restart your web browser
try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

swipe down from top screen
touch and hold bluetooth
tap pair new device
tap the name of bluetooth device u want to pair with your device
follow any on screen instruction

What according to you makes you a good candidate for customer service or technical support job? | first things I love to cummunicate new people and helping them my cummunication problem solving and i have good passions and skills which are must important for the organizations i have a strong set of skill that uniquely qualify me for this job I have been fascinated by technology all my life i love working with people
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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