Subject: Tech Support Candidate - SUMIT SINGH
From: SUMIT SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 02:23:48 -0400

| | Tech Support Test

Name | SUMIT SINGH
E-mail | [email-masked]
Phone Number | (0) 8318506191
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Surework Infotech pvt ltd | Server Hardware support | Na | 24479
Previous Employer 1 | Aforeserve.com | Desktopsupport | December 2019 | 9000
Previous Employer 2 | Cantik technology | Desktopsupport | December 2021 | 18668

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Try Deferent browser
2. Clear Cache and temp/junk file that browser.
3. If computer user problem. Please change user and create new user. After that all is working.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all bluetooth on in speaker and goto the Mobile Setting and choose blue options and pair bluetooth and then connect to the speaker

What according to you makes you a good candidate for customer service or technical support job?

Yes, I am a good support and provide to everything

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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