Subject: Tech Support Candidate - Kashif Anwar
From: Kashif Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Sep 2022 03:32:22 -0400

| | Tech Support Test

Name | Kashif Anwar
E-mail | [email-masked]
Phone Number | (+91) 7838911133
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia Nagar,Okhla
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Evelyn Learning System Pvt Ltd | Data Entry Operator | 25/04/2022 | 20,000
Previous Employer 2 | AirPower Systems Pvt Ltd | Service Engineer | 13/02/2016 | 17,500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll check the other websites whether they are opening or not.If this happens the same i'll restart the system and clear the cache in the setting.After that i'll check whether there is an access to the internet or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open the bluetooth on both devices and after that go to the mobile phone setting in bluetooth option there showing the speaker bluetooth name and after that click on the speaker bluetooth name and it will connect to the mobile.
What according to you makes you a good candidate for customer service or technical support job? | firstly I have a technical background and secondly, i have a basic knowledge of technology.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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