Subject: Re: Tech Support Candidate - Harshit Malhotra
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 17 Sep 2022 05:11:49 -0700 (MST)

among all ,found him most suitable,stay in Delhi and fresher 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Saturday, September 17, 2022 4:08:24 PM 
Subject: Fw: Tech Support Candidate - Harshit Malhotra 

interview 

From: Harshit Malhotra <[email-masked]> 
Sent: Friday, September 9, 2022 11:01 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Harshit Malhotra 

	

	
			Tech Support Test 
		
	Name 	Harshit Malhotra 
	E-mail 	[email-masked] 
	Phone Number 	(91) 8700997217 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	West delhi 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Wipro 	Csr 	na 	21k 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly i'll check if the Lan is connected or if the computer is connected to wifi or not. Then i'll try to open the website on another device so that i can get the status of the website. If the website is up, I'll clear the browsing history, cached data of the browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly Go to the settings on the Mobile phone and select Bluetooth option. Then click on the slider just in front of the Bluetooth option and select if the Device is a paired device. If its a new device just click on pair new device and select the device that you want to connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a technical person and i have the urge to learn more and more in this field. I'll provide my 100% to the company and will learn alot during the work hours. It would be a very great opportunity. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4