Subject: Re: Tech Support Candidate - Ankit Sharma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 17 Sep 2022 05:02:06 -0700 (MST)

stay in Noida,fresher,did not find smart 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Saturday, September 17, 2022 4:13:11 PM 
Subject: Fw: Tech Support Candidate - Ankit Sharma 

interview 

From: Ankit Sharma <[email-masked]> 
Sent: Wednesday, September 7, 2022 12:21 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Ankit Sharma 

	

	
			Tech Support Test 
		
	Name 	Ankit Sharma 
	E-mail 	[email-masked] 
	Phone Number 	(91) 7500985708 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida sector 66 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	At very first I will check my internet connection , it is working properly or not . 
I will find the problem why I am getting error on browsing this website . If it is a server problem then I have to tell my support staff that the server is not working properly 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn ON the Bluetooth of your phone 
2. Turn ON the Bluetooth of your speaker 
3. Search the device name in your phone which you want to connect 
4. Pair the device to your phone by selecting pair option 
	What according to you makes you a good candidate for customer service or technical support job? 	1.I have a good communication skill 
2. I am a good learner 
3. I can work in a team 
4. I have problem solving skills 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4