Subject: Re: Tech Support Candidate - Saurabh Tiwari
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 17 Sep 2022 04:45:32 -0700 (MST)

stay in Delhi, fresher,did not sound smart at all 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Saturday, September 17, 2022 4:13:39 PM 
Subject: Fw: Tech Support Candidate - Saurabh Tiwari 

interview 

From: Saurabh Tiwari <[email-masked]> 
Sent: Wednesday, September 7, 2022 12:04 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Saurabh Tiwari 

	

	
			Tech Support Test 
		
	Name 	Saurabh Tiwari 
	E-mail 	[email-masked] 
	Phone Number 	(91) 8287423306 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Sonia vihar ,Delhi ,near vishwavidyalaya metro station 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.Firstly i will check my internet connection my device is properly connected to the internet or not. 
2.I will clear my browser cache memory and try to open the website 
3.I will clear my browser history. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Firstly put the speaker in pairing mode. 
2.Switch on Bluetooth on mobile phone 
3.Wait for the phone to connect 

	What according to you makes you a good candidate for customer service or technical support job? 	I am a BCA Graduate and I have a good technical knowledge I know how the things works.I am a good communicator .I have a good communication skill. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4