Subject: Fw: Tech Support Candidate - Aniket rawat
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 17 Sep 2022 10:51:05 +0000

interview
________________________________
From: Aniket rawat <[email-masked]>
Sent: Monday, September 5, 2022 7:47 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]>
Subject: Tech Support Candidate - Aniket rawat

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aniket rawat
E-mail  [email-masked]
Phone Number    (+91) 8368886808
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
SQL
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First i will check the internet connection if not connected i will connect it with suitable website. then i will try again, if problem still occur then i will check the which problem occurring using
window troubleshooting it will show me error then i will resolve it.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      first convert your Bluetooth speaker device in paring mood.
now open you Bluetooth setting in you mobile and activate it. then click on your Bluetooth speaker name then click on pair. if already pair then simple click it, it will connect automatically to your mobile phone.
What according to you makes you a good candidate for customer service or technical support job? I am from software development background. recently i completed my PG in MCA from GGSIPU university. i have also done training in computer troubleshooter from hack Veda during my UG which will help me in this job for assist my client.
On a scale of 1 - 5 please rate your fluency in spoken English  4