Subject: Fw: Tech Support Candidate - HIMANSHU LOOMBA
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 17 Sep 2022 10:26:15 +0000

interview
________________________________
From: HIMANSHU LOOMBA <[email-masked]>
Sent: Friday, September 9, 2022 7:50 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]>
Subject: Tech Support Candidate - HIMANSHU LOOMBA

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    HIMANSHU LOOMBA
E-mail  [email-masked]
Phone Number    (91) 8755275533
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Meerut
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Office of Chief Medical Officer, Meerut Data Entry Operator     Still Working   14,204
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Clear the browser's history and cache/cookies.
2. Try a different web browser
3. Restart computer/device
4. Restart internet network
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Swipe down from the top of the screen
2. Touch and hold Bluetooth
3. Tap pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh
4. Tap the name of the Bluetooth device you want to pair with your device.
5. Follow any on-screen instructions.
What according to you makes you a good candidate for customer service or technical support job? According to me my excellent communication skills, My sheer work rate. Ability to understand customer queries and then finding adequate solutions, and last but not the least, my sincerity to deliver results by hook or by crook makes me a good candidate for customer service job. Thank You
On a scale of 1 - 5 please rate your fluency in spoken English  4