Subject: Fw: Tech Support Candidate - Aditya Sharma
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 17 Sep 2022 10:25:46 +0000

interview
________________________________
From: Aditya Sharma <[email-masked]>
Sent: Saturday, September 10, 2022 2:13 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]>
Subject: Tech Support Candidate - Aditya Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aditya Sharma
E-mail  [email-masked]
Phone Number    (+91) 9326494560
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - advance
Software Development
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Birla Century   Full stack Intern       1 April 2022
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first I will Restart My Device.
I will make sure my internet connection works.
i will check if the Website is Down for Everybody or Just Me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First go to the Bluetooth setting and on the Bluetooth of both device and tap on the button and then connect them.
What according to you makes you a good candidate for customer service or technical support job? Honestly, I possess all the skills and knowledge that you are looking for I am pretty confident that I can handle all the workflow in this particular domain.  And lastly, this domain excites me to learn new technology. Surely you can give me a shot.
On a scale of 1 - 5 please rate your fluency in spoken English  4