Subject: Tech Support Candidate - Abhishek singh Kaurav
From: Abhishek singh Kaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Sep 2022 02:03:17 -0400

| | Tech Support Test

Name | Abhishek singh Kaurav
E-mail | [email-masked]
Phone Number | (90983) 61407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Here is my hometown.
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Empirical | Desktop support engineer | 15 se 2022 | 25000
Previous Employer 1 | SAVS | Technician | 10 july 2017 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It's depend on which type of error is showing. Then I will network cable is connected with pc. Moreover, I will check firewall is on or off.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To beginn with turn on bluetooth of mobile phone and found the device name and connect with mobile.
What according to you makes you a good candidate for customer service or technical support job? | Understand the problem of customer and resolve the problem as soon as within time period.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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