Subject: Tech Support Candidate - Uzma Rashid
From: Uzma Rashid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Sep 2022 06:26:01 -0400

| | Tech Support Test

Name | Uzma Rashid
E-mail | [email-masked]
Phone Number | (+91) 9622700820
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | SRINAGAR
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Green globe engineering services | Administrative coordinator | 31 july 2022 | 20000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I will try to check my internet connection and will check whether I am entering a correct website or not, if the problem repeats, I will reboot my phone and internet connection and will try again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will go to settings of my phone and will switch on the bluetooth  icon
What according to you makes you a good candidate for customer service or technical support job? | I am extremely dedicated to my work, I will work hard and will prove my point
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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