Subject: Fwd: Arabic Language Test - Athar Husain
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 15 Sep 2022 07:06:31 -0700 (MST)

Hi, 

Arabic test is clear,immediate joiner,stay in Delhi,last salary-22k,expecting-30(negotiable).please evaluate his test. 

Thanks 

From: "Athar Husain" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, September 3, 2022 3:45:56 PM 
Subject: Arabic Language Test - Athar Husain 

	
	
			Foreign Language Screening Test 
		Name 	Athar Husain / (+91) 9525198531 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	

Thank you for getting in touch with Babyshop customer support service, and I am sorry to hear that you are experiencing issues with product delivery. 

I have checked the status of your product, your product was shipped and handed over to courier service on the same day you placed the order, but our delivery boy could not find the address you shared with us and that is why your order got cancelled. 

Regards. 
Babyshop customer care team. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	

Hi (customer name) 

We are sorry to hear that the TV cabinet you purchased last week from us has scratches, we have processed your request and your product will be replaced with the new unit soon. please make sure that the product does not have any physical damage. 

Thank you for contacting the Homebox Customer support team.