Subject: Arabic Language Test - Mahtab Alam
From: Mahtab Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Sep 2022 03:14:48 -0400

| | Foreign Language Screening Test

Name | Mahtab Alam    /  (91) 9369706823    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry dear customer!

We will inform you after check. That what is problem.
If your given addres would wrong than send me correct addres.

Sorry for inconvenience

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer.
Sorry and we surprised to hear it.
But don't worry.
We will replace it with new unit according our company rules and regulations.

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