Subject: Arabic Language Test - Mohiyuddin vadakkayil
From: Mohiyuddin vadakkayil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Sep 2022 21:12:47 -0400

| | Foreign Language Screening Test

Name | Mohiyuddin vadakkayil    /  (+91) 7902389954    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thank you for contacting us.
As you complain that your order did not arrive in last 14 days, as per my information our delivery boy try to deliver your product on given time but the given address was not correct behalf of that I can't deliver you plz correct the address for next time.
Your faithful
Mohiyuddin.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you for contacting us.
As soon as possible our team representative will exchange your TV cabinet, and our team try next time to deliver good and best products our team will inform all new arrivals and offers in future.
Your faithful
Mohiyuddin.

| |