Subject: Arabic Language Test - Md saba Haidar
From: Md saba Haidar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Sep 2022 14:31:23 -0400

| | Foreign Language Screening Test

Name | Md saba Haidar    /  (500008) 7039605711    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer!

Hope you are keeping well.

Surely, your order was dispatched on time but your address was not found properly so, could I have your proper adress please to dispatch again.

Sorry for being late and inconvenience.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi!
Mr. Abdul.                                                        I am really sorry for being scratches on cabinet, I am here to help you by replacing or giving you money back.

Thanks for your complaint.

| |