Subject: Tech Support Candidate - Aditya Sharma
From: Aditya Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Sep 2022 04:43:07 -0400

| | Tech Support Test

Name | Aditya Sharma
E-mail | [email-masked]
Phone Number | (+91) 9326494560
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - advance
Software Development

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Birla Century | Full stack Intern | 1 April 2022 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first I will Restart My Device.
I will make sure my internet connection works.
i will check if the Website is Down for Everybody or Just Me.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First go to the Bluetooth setting and on the Bluetooth of both device and tap on the button and then connect them.
What according to you makes you a good candidate for customer service or technical support job? | Honestly, I possess all the skills and knowledge that you are looking for I am pretty confident that I can handle all the workflow in this particular domain.  And lastly, this domain excites me to learn new technology. Surely you can give me a shot.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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