Subject: Arabic Language Test - Ahmad .
From: Ahmad . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Sep 2022 03:25:11 -0400

Foreign Language
Screening Test

Name

Ahmad .
/  (+91) 8010666166    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer

Sorry for the inconvenience, we would like to tell you that your address delever
the Oder is wrong , that's why it is becoming a bit late.

There for i would request you to please send the correct address so that we
deliver your as soon as possible.

Customer service representative.

Xyz

Ahmad

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul.

We are really sorry for the inconvenience you are having with our product.

Sir we will send our installing team to solve or replace the unit if needed and
we can send a team again and again if you face any problem after that But we are
very sorry that we would not be able to return the unit according to the
companies terms and conditions.

Costomer service representative,

Xyz

Ahmad