Subject: Arabic Language Test - Abdur Rahim
From: Abdur Rahim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Sep 2022 10:13:00 -0400

| | Foreign Language Screening Test

Name | Abdur Rahim    /  (+91) 8327031119    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

First of all I will check his order as he say then I will inform him that your order handed over to the courier but he is unable to deliver it due given a wrong adress by you. So, you are kindly requested to give your correct address to deliver your order.
اولا احقق طلبه ما القصة حدثت به، ثم أخبره أن الطلب قد تم تسليم على شركة التوصيل ولكن العنوان الذي أعطي غير صحيح لذا ألتمس منك أن
. ترسل العنوان الصحيح لكي يسلم طلبك

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul
We received a complement that you found a fault against TV cabinet that you purchased.
So, our team will visit soon to descover the fault and will take action regarding our company policy.
Thank you
مرحبا عبدل
لقد تلقينا تكلمة ضد خزانة التليفزيون التي اشتريت من شركتنا.
باسرع ممكن سيزور موظف الشركة لكشف الخطأ وبعد ذلك سأحاول إجراء حسب سياسة الشركة.
شكرا لك.

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