Subject: Arabic Language Test - Abu Khalid
From: Abu Khalid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Sep 2022 04:41:28 -0400

| | Foreign Language Screening Test

Name | Abu Khalid    /  (+91) 7858844362    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

problem sir/madam for your inconvenience
Actually we have shipped your order to our courier company unfortunately your address was not found because it was wrong adress but you don't worry sir/madam we must reach out to you as sonn as possible you just need to edit your delevry adress
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

نحن آسفون للغاية لهذه المشكلة سيدي / سيدتي لإزعاجك
في الواقع ، لقد قمنا بشحن طلبك إلى شركة البريد السريع الخاصة بنا ، للأسف ، لم يتم العثور على عنوانك لأنه كان عنوانًا خاطئًا ولكن لا تقلق يا سيدي / سيدتي ، يجب أن نتواصل معك باعتبارك ابنًا قدر الإمكان ، فأنت تحتاج فقط إلى تعديل عنوان delevry الخاص بك
شكرًا لك

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