Subject: Fwd: Arabic Language Test - Atif Hussain
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 8 Sep 2022 23:48:10 -0700 (MST)

HI, 

can you please evaluate his Enlish test.His Arabic test is clear ,immediate joiner. 

Thanks 

From: "Atif Hussain" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, September 5, 2022 11:50:39 AM 
Subject: Arabic Language Test - Atif Hussain 

	
	
			Foreign Language Screening Test 
		Name 	Atif Hussain / (+91) 9262529492 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi (someone) 

Thank you for contacting us regarding the status of your order. 

The delivery boy was not able to reach your location due to the wrong adress given to the courier. So we offer our sincerest apologies and thank you for your patience. 

Now we have corrected the issue which means you should never experience it moving forward. 

If you have any query, feel free to contact me. 

Team babyshop.com 
Add- labh labh. 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi (someone) 

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry our service did not meet your expectations. I fully respect your decision and can only apologize for any problems you experienced. 

You can replace the product to a new one without any further cost. And if you are not satisfied with it then you have also a refunding option, you can go through it. 

If you have any other questions or concerns, just reply to this email, I’ll be here to help you in any way I can. 

Best, 
Name- 
Add-