Subject: English Language Test - Hritik Chauhan
From: Hritik Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Sep 2022 01:33:43 -0400

| | Foreign Language Screening Test

Name | Hritik Chauhan    /  (91) 7500572782    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/mam we tried to reach your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location contact u.kindly set and check your delivery location again and call on 96****
to pick your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir , we sincerely apologize for the defected product.please don't mind it .we surly exchange your #tv cabinet .tomorrow we'll take the product back and change it with the new one.
Thankyou for shopping, we will give you best product and best services.

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