Subject: English Language Test - Anu Pandit
From: Anu Pandit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 8 Sep 2022 05:15:54 -0400

| | Foreign Language Screening Test

Name | Anu Pandit    /  (700156) 8420610228    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/Mam, we tried to reach at your location to give you yours ordered#handbag unfortunately our delivery boy is unable to find your location and contact you.Kindly set and check your delivery location again call on 9 to pick your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

I wish to bring to your notice about the poor service given by your technician who was rude.At that time we were assured by your marketing executive that your service technician would carry out a proper job and any complaints registered by us will promptly attended to within the same hour.And unfortunately the service i got was unsatisfied.When i had complained about the setting of the tv and asked the technician to fix it he replied very rudely,he did everything in hurry.He grumbled and answered me everytime very rudely i had a complaint.
You are requested to initiate action at the earliest so that next time it wont happen.

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