Subject: English Language Test - Manikandan s Mani s
From: Manikandan s Mani s <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 8 Sep 2022 03:05:19 -0400

| | Foreign Language Screening Test

Name | Manikandan s Mani s    /  (641062) 6374583711    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/mam we tried to reach at your location to give you yours ordered #hand bag unfortunately our delivery boy is unable to find your location and contact. Kindly set and Check your delivery location again and call on to pick your order
Thank you !

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I regreat  to say that the technician who came to set up the telivision was very rude and impolite. He wanted money for his service, even though I pointed  out to him that it was part of the amount I had already paid as per above invoice. He spoke loudly and refused to  call your shop and clarify the matter.

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