Subject: Tech Support Candidate - honey sharma
From: honey sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Sep 2022 04:04:21 -0400

| | Tech Support Test

Name | honey sharma
E-mail | [email-masked]
Phone Number | (+91) 8882320627
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | sahibabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
python programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | jj imprints | it manager | working currently | 17500
Previous Employer 1 | den media ltd | it support | 15/07/2021 | 16000
Previous Employer 2 | pvt cinemas | it admin | 2020-2021 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i checked the internet connection and internet connectivity.
then check ip setting and dns settings.
then check web browser setting then check firewall setting.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | open Bluetooth in phone and then connect to desired device
What according to you makes you a good candidate for customer service or technical support job? | i am best in troubleshooting and customer support.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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