Subject: Tech Support Candidate - Akriti kumari
From: Akriti kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Sep 2022 13:28:04 -0400

Tech Support
Test

Name

Akriti
kumari

E-mail

[email-masked]

Phone Number

(+91) 7889201624

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

lucknow

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

software developer

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If these type of problem will occur, then first i
will refresh the page again . Instead of this if the problem again occured then
check our network connectivity and then we will open browser again.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1) First i will on our bluetooth in mobile phone and speaker
also.

2) then , we can see there is option of speaker bluetooth name ,we will connect
that then our mobile phone will successfully connected to the speaker.

What according to you makes you a good candidate
for customer service or technical support job?

I think
if i can solve the issue of customer and customers  will give you good feedback
happily then it is good for candidate .

On a scale of 1 - 5
please rate your fluency in spoken English

3