Subject: English Language Test - Ravi Dwivedi
From: Ravi Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Sep 2022 03:20:34 -0400

| | Foreign Language Screening Test

Name | Ravi Dwivedi    /  (+91) 7905356817    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir we are sorry for inconvenience.I would like you that did you give the address that is wrong.so our deliver boy could not send the hand beg to you.please fill the right address in address bar.your beg will be delivered to you soon.thanks sir.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir we are sorry for inconvenience.Sir, first of all you put the order for returned. And also fill your account details with it so that your money can reach your account.Our deliver boy will soon collect your order return from you. Your money will reach your account within 24 hours of return.thanks sir.

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