Subject: English Language Test - Vikash Kumar
From: Vikash Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Sep 2022 09:59:46 -0400

| | Foreign Language Screening Test

Name | Vikash Kumar     /  (+91) 9899662134    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir,

We apologies for inconvenience.What ever the address you have mentioned that is showing wrong as pr courior so could you please confirm your address so can deliver as soon as possible.

Regards
babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hii Abdul,

We apologies for inconvenience sir.dont wory sir here we are able resolve your problem.I am placing a replacement request withing a time duration it will replace.

Regards
babyshop.com

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