Subject: Re: Tech Support Candidate - Akash Sharma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 3 Sep 2022 06:21:17 -0700 (MST)

sound lazy,wrong pronunciation, fresher,stay in noida 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Saturday, September 3, 2022 5:05:30 PM 
Subject: Fw: Tech Support Candidate - Akash Sharma 

interview 

From: Akash Sharma <[email-masked]> 
Sent: Thursday, August 25, 2022 11:46 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Akash Sharma 

	

	
			Tech Support Test 
		
	Name 	Akash Sharma 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 8881228765 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Sector 168, Noida 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Clear the browser's history and cache/cookies. 
2. Try a different web browser. 
3. Restart computer/device. 
4. Log out and log back into the account. 
5. Restart the internet network. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Swipe down from the top of the screen. 
2. Touch and hold Bluetooth. 
3. Tap Pair new device. If you don't find a Pair new 
device, check under "Available devices" or tap 
More. Refresh. 
4. Tap the name of the Bluetooth device you want 
to pair with your device. 
	What according to you makes you a good candidate for customer service or technical support job? 	Because I have good communication skills, problem-solving skills, and a passion for technical support jobs. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4