Subject: English Language Test - Satyam Kumar
From: Satyam Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 07:30:28 -0400

| | Foreign Language Screening Test

Name | Satyam Kumar    /  (91) 7903375099    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To- [email-masked]

Subject- To inform about your incorrect address

Hi sir
I am satyam frombabyshop.com, This mail is send to you to inform that the address you have given is incorrect. Our courier partenar is not reach at that address, So i request you to send me  your address as soon as possible, So that i proceed your order at the correct address.

Thanku

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To- [email-masked]

Subject- Confermation about to replace your TV cabinet

Hi sir
I am satyam from Homebox Team ,I see your request about to return and replace with new unit , I just inform you that we will accept your replace request.Within 4 to 5 working days our team member reach to you and replace your TV cabinet. Thanku for connecting with us and enjoy the day.

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