Subject: Tech Support Candidate - Rohit Rawat
From: Rohit Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Sep 2022 01:12:03 -0400

| | Tech Support Test

Name | Rohit Rawat
E-mail | [email-masked]
Phone Number | (91) 9990376704
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I wil Check that Date and Time is Correct or Not if this will not work then I will Check that the Internet Connection is Successful Established or Not if this will not work as well above then I will Check that DNS is Blocked or Not then i will check that the server of the website is working or not .
These are the Action I will take when the website is showing the error.
Thankyou

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Open the Speaker.
Second Turn on the Bluetooth on your Mobile Phone.
Third Search for the Available Devices Near Me.
Fourth Select your Bluetooth Speaker (Name) in the list shown.
Last Step is that Accept the request to Pair the Bluetooth Speaker (Name)

What according to you makes you a good candidate for customer service or technical support job?

Networking
Technical Knowledge
Hardware Knowledge
Software Knowledge
Communication Skills

On a scale of 1 - 5 please rate your fluency in spoken English | 1

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