Subject: Re: Tech Support Candidate - Amit Yadav
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 1 Sep 2022 01:06:18 -0700 (MST)

below average comm skills,immediate joiner,last salary-20k,will agree in 23k,ok with US shift,can talk once 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Wednesday, August 31, 2022 8:02:23 PM 
Subject: Fw: Tech Support Candidate - Amit Yadav 

interview 

From: Amit Yadav <[email-masked]> 
Sent: Monday, August 29, 2022 1:06 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Amit Yadav 

	

	
			Tech Support Test 
		
	Name 	Amit Yadav 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 9026107238 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Ghaziabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
Devops , AWS 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	IT MNC GROUP 	IT SUPPORT 	30/06/2022 	20000 
Previous Employer 1 	SDV EANGINEERING 	Supply Chain Manager 	30/05/2021 	18000 
Previous Employer 2 	Benz Hydraulic 	Quality Assurance 	30/042018 	12000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. I will check my connection. 
2. I will clear the catches of my browser. 
3. I will change proxy setting. 
4. open in other browser. 
5. Will check if any sit is blocked on my side. 
6. Install again the browser. 
7. if issue still not solved take the help of Google or yourube 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Power on speaker. 
Blutooth search on of speaker and my phone 
Pair the device with speaker 
	What according to you makes you a good candidate for customer service or technical support job? 	My friendly Communication with client and good knowledge of Networking and Troubleshooting of Software and hardware devices of my system 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4