Subject: Re: Tech Support Candidate - Aryavart Tiwari
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 31 Aug 2022 23:13:36 -0700 (MST)

sound ok,stay in kanpur,fresher,has an offer of 21kfrom Concetrix,if we offer 22-23k , he will agree 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Wednesday, August 31, 2022 8:14:25 PM 
Subject: Fw: Tech Support Candidate - Aryavart Tiwari 

interview 

From: Aryavart Tiwari <[email-masked]> 
Sent: Friday, August 26, 2022 11:58 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Aryavart Tiwari 

	

	
			Tech Support Test 
		
	Name 	Aryavart Tiwari 
	E-mail 	[email-masked] 
	Phone Number 	(208006) 9369183939 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Kanpur 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Fresher 			
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Open a new tab and check to see if you can load another website like google.com or mozilla.org. 
Or Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First of all On the Bluetooth of the speaker and also for you mobile phone, then click on the bluetooth icon on screen and click on the add a device then the device starts searching the nearby Bluetooth devices and then click on bluetooth speaker which you have to pair with the mobile and then after pairing with the speaker click on the connect and hence the speaker connects with the phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I think I am good candidate which you are looking for Customer service and technical support because i have the potential to give the output to the company and satisfy the customer and solve their query with a very polite manner and make a good image of a company in front of our customer that they don't give a negative feedback about the company as well as on employee . My first motive is to give them a good service and good interaction between us so they can share their all doubts regarding the issue. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4