Subject: Re: Tech Support Candidate - Chetan kumar Chetan
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 31 Aug 2022 22:50:25 -0700 (MST)

sound average,immediate joiner,last salary was 23k,agree on 24k,can talk once 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Wednesday, August 31, 2022 8:26:40 PM 
Subject: Fw: Tech Support Candidate - Chetan kumar Chetan 

interview 

From: Chetan kumar Chetan <[email-masked]> 
Sent: Friday, August 26, 2022 10:58 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Chetan kumar Chetan 

	

	
			Tech Support Test 
		
	Name 	Chetan kumar Chetan 
	E-mail 	[email-masked] 
	Phone Number 	(110092) 7019490147 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Laxmi Nagar, New delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Ienergizer 	Customer care executive 	Aug 10 , 2021 	22k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	0. Refresh the page 
1. I check which kind of error it is 
2. Check Is internet working or not. 
3. Whether I typed the domain name right or not . 
4. Check any adblocker is being used or not 
5. Check if someone banned the site in the settings 
section of the browser 
6. Update the browser and try again 
7. Check if you can open the website in other device maybe the site's server might be down and wait 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Turn on the blutooth speaker 
2. Go to settings in the mobile phone 
3. Go to bluetooth and turn it ON 
4. Click on Refresh 
5. Click on the bluetooth speaker and click pair 
	What according to you makes you a good candidate for customer service or technical support job? 	I am analytically good , I have B.tech in computer science background . Networking , operating system , coding , website design I have basic knowledge of these concepts . I have good communication skills also so will be able to help customers with technology efficiently . I am a reliable worker. That's why I am suitable for the job 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4