Subject: Tech Support Candidate - Prince Yadav
From: Prince Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 1 Sep 2022 01:34:34 -0400

| | Tech Support Test

Name | Prince Yadav
E-mail | [email-masked]
Phone Number | (233001) 9889399651
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Ghazipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - advance
Speakers & Audio
Electrical engineering

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sai cargo corporation | Supporting mangeger in technical | 15 | 22000
Previous Employer 1 | Na | na | NA | Na
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

thank you head , when i will open my laptop and website ndtv will not open then i will refresh my searching box and i will try to open that link correctly on you search term on google and website . After that we carefully of work and spelling mistake on site we filled very carefully and on suitable manner and without any grammatical error try solve this problem on our Google search platform
Thanku sir
Prince yadav

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all we have open our mobile Bluetooth  on your phone
Than we have open our speaker Bluetooth correctly and pair to both devices correctly than we have processed our work.
Thanku

What according to you makes you a good candidate for customer service or technical support job?

First of all, we have to talk to our customer well and take care of our manner, maintain our body habits and maintain our interaction with him and  about the technical parts to get it.and tell about very carefully and with motivate language about our technical parts of and tell with partical and supportive way to coustomer should be happy and ready for deal with me .
Thanks

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |