Subject: Re: Tech Support Candidate - Sapna Verma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 31 Aug 2022 07:59:30 -0700 (MST)

did not sound smart,average comm ,fresher,stay in Noida 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Wednesday, August 31, 2022 7:47:11 PM 
Subject: Fw: Tech Support Candidate - Sapna Verma 

interview 

From: Sapna Verma <[email-masked]> 
Sent: Monday, August 29, 2022 6:39 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]> 
Subject: Tech Support Candidate - Sapna Verma 

	

	
			Tech Support Test 
		
	Name 	Sapna Verma 
	E-mail 	[email-masked] 
	Phone Number 	(91) 9044244426 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Kanpur nagar 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 	Na 	Na 	Na 
Previous Employer 1 	Na 	Na 	Na 	Na 
Previous Employer 2 	Na 	Na 	Na 	Na 
	In your past experience you have (select all that applies) 	Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Click the menu button Fx89menuButton to open the menu panel. 
Click History and select Clear Recent History… 
In the Time Range to clear: drop-down, select Everything. 
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected. 
Click OK. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the Bluetooth and connect them 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a self motivated person 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5