Subject: Fw: Tech Support Candidate - Aryavart Tiwari
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 31 Aug 2022 14:44:25 +0000

interview
________________________________
From: Aryavart Tiwari <[email-masked]>
Sent: Friday, August 26, 2022 11:58 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; Aishwarya Jaiswal <[email-masked]>
Subject: Tech Support Candidate - Aryavart Tiwari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aryavart Tiwari
E-mail  [email-masked]
Phone Number    (208006) 9369183939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Kanpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Fresher
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Open a new tab and check to see if you can load another website like google.com or mozilla.org.
Or Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First of all On the Bluetooth of the speaker and also for you mobile phone, then click on the bluetooth icon on screen and click on the add a device then the device starts searching the nearby Bluetooth devices and then click on bluetooth speaker which you have to pair with the mobile and then after pairing with the speaker click on the connect and hence the speaker connects with the phone.
What according to you makes you a good candidate for customer service or technical support job? I think I am good candidate which you are looking for Customer service and technical support because i have the potential to give the output to the company and satisfy the customer and solve their query with a very polite manner and make a good image of a company in front of our customer that they don't give a negative feedback about the company as well as on employee . My first motive is to give them a good service and good interaction between us so they can share their all doubts regarding the issue.
On a scale of 1 - 5 please rate your fluency in spoken English  4